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ABOUT STEPHEN JAMES WOOLWICH.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service was carried out by experienced staff and vehicle looked after well

Service

Friendly and efficient

Service

Service was quick considering I had no appointment.

Service

Your service is better than Halfords

Service

Very efficient friendly service

Service

As stated above the dealer has kept its high standards and is dealing well with the Covid restrictions

Service

Always efficient, on-time, thorough and good value.

Service

Work completed quickly.

Service

There is always a courteous, fast and efficient service. All works is explained in detail and always before any work is undertaken

Service

Very good service

Service

VERY HELPFUL AND RESPECTFUL CUSTOMER SERVICE AND CONFIDENCE IN APPROACH.

Service

Everyone at the Woolwich dealership who dealt with me/my car were so friendly and very helpful in meeting all my needs I.e. arranging a courtesy car etc. Especially Niran Manoharan my service rep was extremely helpful and kept me fully updated.

Service

can fault anything

Service

I was extremely satisfied with my service experience, Charlie Power always ensures myself and my vehicle is looked after, identifies the issue of the vehicle and has the turnaround in repairing the vehicle arranged efficiently.

Service

Service performed quick and efficiently.

Service

Good customer and car service.

Service

Excellent service and excellent staff always ready to make your life easy

Service

MOT and vehicle check with recommendations very helpful

Service

Asked the service staff if I could have the car back ASAP 2hrs later I was told that I could collect it well done ??

Service

Kept me informed and gave me feedback on the issues raised.

Service

The service was great though, but the only drawback is, when you get the video explaining what was done on your car, the background music makes it slightly difficult to hear what is been explained

Service

Stress free and responsive service

Service

Satisfied with the work done n supportive staff.

Service

The appointment was arranged quickly, the fault (window sprays not working) corrected and the car checke over - it lead to more than I had expected to pay on that visit, but the car is now safer and should pass its MOT in a week's time.

Service

A great video report by James Svensen (and thank you for the check and MOT) and great supervision by Dave Figg.

Service

Stephen James alerted to me to the need for a brake fluid change which was very helpful and the whole process was very efficient and friendly

Service

Niran was very professional and explained the works needed and kept me informed on the repairs

Service

Really simple , Paul Dawes highly professional first class customer service.

Service

The service team manager, Paul Dawes, was very helpful, and kept me informed at all times.

Service

Top quality service

Service

Even in a Covid-19 world, I felt valued and supported, whether it was by phone or in person. I have a lot of respect for the Lee sight. Clearly know how to produce world class sales men/women.

Sales

Dealing was good from Mr Oliver.

Sales

Lee was very good at his job and I felt at ease with him

Sales

I was given regular updates

Sales

Paul and the team were fantastic - very helpful and easy to deal with.