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Professional reliable and excellent customer service.
All work done, but they should wash the car as a complimentary service
Quick and efficient service.
Your staff were effective and helpful
Dave Figg is the reason that I continue to come to Woolwich for all things service, even though we live in Sevenoaks. He is an ultimate professional, very trustworthy and pleasant. He has provided excellent support over the past 5 years.
I've been to other branches and it's not the same as the branch in woolwich. More attention given in woolwich
They try there best.
I was given a courtesy car without charge which I was very grateful as I didn't have any other means to travel back & forth. My car was overall checked & was given a detail video review were I needed to fix which I found really good & helpful
Easy and friendly to check in and book. Always friendly and will often speed up appointment if necessaty
Professional and friendly staff
My car issue was resolved
Carried out repairs & kept me informed during process
Covid rules was firmly in place so felt safe. Staff always welcoming and friendly.
Swift and helpful service, from Charlie and the team
My vehicle needed some attention i took it to them and they fixed the issue.
Mr Dawes was very helpful. He was quite informative.
For the same reasons as above.
Flawless booking and excellent vehicle check. The site feels clean and not crowded. Staff are super helpful and all explanations were very clear.
Great service quick and easy, very helpful. Got video explaining problems and everything
Helpful staff who understood our questions, explained things clearly.
Service was excellent from their service manager Paul
Great service from paul in servicing.
Given the difficult circumstances no issues. Good service.
Very quickly and efficiently managed by BMW from the initial phone call through to vehicle drop off and collection.
Excellent customer service, kept us updated in the car. Fixed in a timely manner
Same as above
The team did something else for me as they weren't able to valet my car. I thought it was a really good way to do business
The service was carried out by experienced staff and vehicle looked after well
Friendly and efficient
Your service is better than Halfords
Service was quick considering I had no appointment.
Very efficient friendly service
As stated above the dealer has kept its high standards and is dealing well with the Covid restrictions
Always efficient, on-time, thorough and good value.
Work completed quickly.
There is always a courteous, fast and efficient service. All works is explained in detail and always before any work is undertaken
Very good service
Everyone at the Woolwich dealership who dealt with me/my car were so friendly and very helpful in meeting all my needs I.e. arranging a courtesy car etc. Especially Niran Manoharan my service rep was extremely helpful and kept me fully updated.
VERY HELPFUL AND RESPECTFUL CUSTOMER SERVICE AND CONFIDENCE IN APPROACH.
can fault anything
I was extremely satisfied with my service experience, Charlie Power always ensures myself and my vehicle is looked after, identifies the issue of the vehicle and has the turnaround in repairing the vehicle arranged efficiently.
Service performed quick and efficiently.
Good customer and car service.
Excellent service and excellent staff always ready to make your life easy
Always up to date
Helpful and friendly support from Lee Madden
Even in a Covid-19 world, I felt valued and supported, whether it was by phone or in person. I have a lot of respect for the Lee sight. Clearly know how to produce world class sales men/women.
Dealing was good from Mr Oliver.
Lee was very good at his job and I felt at ease with him