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ABOUT STEPHEN JAMES WOOLWICH.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Firstly the social distance aspect when I brought my car in for service was good. I had a good and respectful customer service from the onset. Had to wait in your office until you finished with my car and I was offered tea???? which was nice.

Service

Very attentive, polite, and job completed on time

Service

Dealt with Dave Figg

Service

SJW dealt with my recall within a day and even carried out a health check for free.

Service

MOT Test carried out promptly Kept informed of progress

Service

Attentive, really on what is involved and progress. Videos of results shown promptly and all very clear

Service

They were very friendly and helpful , they took my timings into account and were very helpful.

Service

They returned the car unwashed and the interior smelt of cigarette smoke and sweat. Completely unacceptable.

Service

Pleased overall with everything & everyone , would have been 4 if they had cleaned the car after

Service

Very helpful at this difficult time (we are both over 70). Charlie could not have been more careful and concerned.