Firstly the social distance aspect when I brought my car in for service was good. I had a good and respectful customer service from the onset. Had to wait in your office until you finished with my car and I was offered tea???? which was nice.

Very attentive, polite, and job completed on time

Dealt with Dave Figg

SJW dealt with my recall within a day and even carried out a health check for free.

MOT Test carried out promptly Kept informed of progress

Attentive, really on what is involved and progress. Videos of results shown promptly and all very clear

They were very friendly and helpful , they took my timings into account and were very helpful.

They returned the car unwashed and the interior smelt of cigarette smoke and sweat. Completely unacceptable.

Pleased overall with everything & everyone , would have been 4 if they had cleaned the car after

Very helpful at this difficult time (we are both over 70). Charlie could not have been more careful and concerned.