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Please see above - my comments about Dave Figg. Don't lose him, he is fabulous.
excellent service, kept me fully informed during the day
As previously stated unrushed and professional approach from staffImpressed with video of technician walking round car to point out faults
Your guys are always very helpful
Not very happy. I feel that the standard that I was used to at Black Heath does not compare to Woolwich standards- certainly dropped
The car got slightly damaged whilst at the garage but was promptly repaired !
Very informative information and prompt service. Polite, kind customer and knowledge service.
My expectations were met and questions answered.
Should be completely satisfied but the exhaust was not aligned when I collected the car but the problem which was very minor was corrected promptly.
Really friendly and polite staff
Had previously requested the car to be assessed for a trade-in value whilst it was being serviced. I met Ahmed when I left the car but it didn't happen as he was too busy. I was told to re-book but won't bother to trail out to Woolwich again.
SJ Woolwich is like an entirely different company to SJ Bromley. Kept me informed at all times, and helped me get my car back in time to go away. Very happy.
The team at Stephen James are excellent. From the point of booking, they always go the extra mile. The listen carefully to any issues raised, keep me posted with progress, and give clear explanations of jobs carried out.
I should have been informed of the issue with the parking sensor. Additionally, I am feeling a clutch judder on the car that was also not reported so I'm wondering if any test drive was done.
Kept me informed all the way and also advised me of what else I would need to bear in mind in the near future
I was very pleased with the service I received
Very high standard of service, great staff
Saturday am is convenient for many of us office workers to collect cars from Service. You only had 1 Service person on duty. This led to delays for some customers. There were plenty of sales staff (un-busy) - swap in some Service personnel in am.
The car took too long, all day and its only its first service.